Frequently Asked Questions

• How do I customize a gaming PC on Pixlboard?

  You can customize your gaming PC by selecting the options for any of our base models on our homepage. From there, you can choose components like CPU, GPU, RAM, and more.

• What warranty do you offer on custom PCs?

  All prebuilt and custom pcs come with product warranties that vary by component. For more information on specific warranties, please contact us.

• How long does it take to build and ship a custom PC?

  Build time can vary depending on the components selected but typically takes 1-2 weeks. Shipping times can vary based on your location but generally take an additional 3-5 days.

• Can I return a custom-built PC?

  Custom-built PCs are non-returnable due to their personalized nature. However, if there are any issues on arrival, please contact us immediately for support.

• How can I track my order?

  Once your order is shipped, you will receive a tracking number via email that you can use to track your shipment on our website.